Integrating Visitly with Microsoft Teams allows you to receive real-time notifications for visitor events directly within Teams, enhancing team communication and response times.

Ensure you have the required permissions to install custom apps in Microsoft Teams: Teams Custom App Policies & Settings.

Set Up Microsoft Teams Notifications

1. Install the Visitly App in Microsoft Teams

• Obtain the installer package from the Visitly Support Team. If you don’t have the package, contact support@visitly.io. 

• Follow the instructions to upload your package to Teams. 

• Install the app in a team that includes all staff members (e.g., the "General" team).

• Upon successful installation, you’ll see a welcome message in Teams.

2. Log in to the Visitly Dashboard.

3. Go to Locations → Edit Location → Notifications.

4. Click Add New and configure the notification settings.

5. In the Channel dropdown, select Microsoft Teams, and then save your changes.

6. Create a test visit to ensure notifications are successfully sent to your Microsoft Teams app.

For further assistance, please reach out to Visitly Support.