How To Configure Data Retention Period For GDPR Compliance In Visitly

Set Up Data Retention & Auto-Delete

1.  Navigate to Locations and click Edit on the desired location. 

2.  In the Retention Period field, specify how long you'd like to keep visitor records. 

• Leave blank or set to "0" to retain data indefinitely.

3.  Click Save.

Important GDPR Compliance Considerations 

• Under GDPR, organizations must not store personal data longer than necessary for its intended purpose.

• Automatic deletion ensures compliance with data privacy laws by removing outdated visitor records.

• Before setting a retention period, consult your organization’s data protection officer (DPO) to determine the appropriate duration.

 ⭐ Note:  All visit records older than the defined period will be permanently deleted and cannot be recovered. Use this setting with caution

For further assistance with bulk deletions or compliance-related needs, submit a support request and we’ll be happy to assist you.