Configuration

Configure Notifications

101 views December 6, 2018 November 4, 2019 zvizier 3

Available on plans : Starter, Business, Enterprise

Required Role: Global Administrator

Navigate to Locations and click on Edit for the location you would like to configure the notifications for. Then click on Notifications on the left navigation panel

Click Add Notification on the right side of the page

Choose the appropriate values based on explanation below –

  • Event
    • Sign In – Select this when you want to notify when a visitor signs in
    • Sign Out – Select this when you want to notify when a visitor signs out
    • Delivery – Select this when you want to send notification when there is a Delivery. This is used when Delivery option is enabled for the location
  • Recipient
    • Host – Select this when you want to notify the host if exists for the visitor. This option is not available for Delivery
    • Visitor – Select this if you want to notify the visitor. This option is not available for Delivery
    • Custom- Select this if you want to notify a custom email address. If you select this option, enter the email address of the custom recipient
    • User – Select this if you want to notify a specific user in your organization. If you select this type the user name who you would like to notify and select from the list
  • Visitor Type – Select “All” or a specific Visitor Type if you want this notification for a specific type of visitor. This option is not available for Delivery
  • Channel – Select the channel (Email, SMS etc.) for notification to the configured recipient
  • Notification Template – Optionally, you can select a custom notification template for this notification. To configure custom notification, refer this to article at Notification Template

Click on Save

Once the notification is configured, you can use the toggle switch to disable the notification or use the delete link to delete it permanently

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